Senior Social Work Supervisor (Assessments/Investigations)
General StatementThe Senior Social Work Supervisor, under limited supervision, provides supervision over Social Worker staff that provides direct and/or indirect services to clients.
Work supervised is predominantly at the level of Senior Social Worker and/or Behavioral Health Therapist.
Employee assigns cases to subordinates, coordinates work flow operations, and supervises staff through case review and consultation which requires the provision of substantial and recurring technical direction.
Employee is responsible for staff training, resolving problems and ensuring that quality services are provided.
Employee may provide input to higher level management on administrative, personnel, and budget issues.
Employees' responsibilities may range from a single sub-unit in an agency or institution to multiple service programs in a small agency and may carry a small caseload.
Essential FunctionsSupervises staff responsible for the delivery of intensive social work service to clients and their families who have serious and complicated social, economic, emotional or mental problems.
Reviews program objectives and service delivery needs with staff and formulates specific goals and objectives for the assigned program area.
Knowledge of the laws, regulations and policies which govern social work programs.
Provides input to higher-level management on short-range planning needs for staff or unit.
Assigns cases to staff and maintains workload balance.
Conducts interviews to determine if abuse, neglect, or dependency is occurring.
Considers all calls, letters, or office interviews that may require Child Protective Services (CPS) intervention.
Meets with families to promote safety and permanency.
Effectively communicates and educates clients, students, families and staff on relevant information related to behavioral health issues and coping mechanisms.
Makes referrals to local law enforcement, District Attorney, Division of Child Development and Early Education, and Aftercare and Prevention.
Provides testimony in court on related CPS cases or cases subordinate staff are responsible for as necessary.
Provides updated information about Child Protective Services to people in need or seeking services.
Makes changes in work procedures to meet program demands and presents recommendations to management on issues which impact on programmatic goals, objectives and policies.
Manages a small unit budget necessary for staff administrative expenditures.
Provides on-the-job training for staff and makes arrangements for staff to receive formal training when offered.
Ensures that policies, rules and regulations are followed, and explains and implements changes when necessary.
Monitors the work of subordinate staff through case reviews, progress reports, conferences and informal discussions to assure compliance with operational standards and established policies.
Discusses problems with staff and issues initial oral warnings for disciplinary action.
Interviews applicants for positions supervised and provides recommendations to higher level management on hiring decisions.
Provide input on discussions concerning promotions and salary adjustments for individuals supervised.
Exercises immediate remedial action to correct any quality deficiencies that occur in areas of responsibility.
Reads a variety of reports, correspondence, records, forms, etc.
, and prepares correspondence, reports, forms, records, etc.
, using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style.
Develops and maintains cooperative and courteous relationships with division employees, staffers and managers in other divisions, representatives from organizations, and the general public so as to maintain good will toward the division and project a good division image.
Provides adequate feedback to staff so that they know whether their performance levels are satisfactory, commends and rewards employee outstanding performance as well as take disciplinary action when necessary.
Assigns additional duties to staff as necessary and/or appropriate in order to meet department goals, enhance staff abilities, build confidence on the job and assist staff members in personal growth.
Participates in subordinate's performance evaluation and approves leave requests.
Knowledge of methods and principles of casework supervision and training.
Performs other related duties as assigned.
Additional essential functions based on unit assignmentChild Protective ServicesContacts other counties to request assistance in Conflict of Interest cases; filter and assign 210 (CPS Assessment) and 215 (CPS In-Home Services) assist requests from other states and North Carolina counties.
Utilizes the Structured Intake Tool to screen Child Protective Services referrals.
Provides weekend coverage on a rotating basis.
Provides guidance and oversight for In-Home, Foster Care, Adoptions, and licensing cases.
MAPP training for in-coming foster parents.
QualificationsMINIMUM QUALIFICATIONSEducation and ExperienceBachelor's Degree from an accredited university and five (5) years of experience in social work, or a related human services field providing experience in the techniques of casework, group work, or community organization; or equivalent combination of education and experience.
One year of work experience can be credited for completion of the NC Child-Welfare Education collaborative Pre-service training or licensure as a Clinical Social Worker.
Licenses or CertificationsMust have a valid Driver's License and be able to maintain a safe driving history as defined by the Union County Vehicle Use Policy.
PREFERRED QUALIFICATIONSEducation and ExperienceMaster's Degree from an accredited school of social work and three (3) years of social work or counseling experience, two (2) of which was in a supervisory capacity.
One year of work experience can be credited for completion of the NC Child-Welfare Education collaborative Pre-service training or licensure as a Clinical Social Worker.
Licenses or CertificationsMust have a valid Driver's License and be able to maintain a safe driving history as defined by the Union County Vehicle Use Policy.
Experience with Adoptions and Foster Home LicensingCertified to Provide MAPP trainingSpecial RequirementsFluency in English and SpanishSupplemental InformationPHYSICAL DEMANDSMust be physically able to operate a variety of machinery and equipment including computers, copiers, telephones, etc.
Must be able to exert up to 50 pounds of force occasionally, and/or a negligible amount of force constantly to move objects.
Physical demand requirements are in excess of those for Sedentary Work.
Light Work usually requires walking or standing to a significant degree.
However, if the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.
WORK ENVIRONMENTWork is performed in an environment where errors on their part can lead to significant physical or mental consequences for them or others.
Recommended Skills Administration Behavioral Medicine Child Development Child Protection Clinical Works Consulting Estimated Salary: $20 to $28 per hour based on qualifications.
Work supervised is predominantly at the level of Senior Social Worker and/or Behavioral Health Therapist.
Employee assigns cases to subordinates, coordinates work flow operations, and supervises staff through case review and consultation which requires the provision of substantial and recurring technical direction.
Employee is responsible for staff training, resolving problems and ensuring that quality services are provided.
Employee may provide input to higher level management on administrative, personnel, and budget issues.
Employees' responsibilities may range from a single sub-unit in an agency or institution to multiple service programs in a small agency and may carry a small caseload.
Essential FunctionsSupervises staff responsible for the delivery of intensive social work service to clients and their families who have serious and complicated social, economic, emotional or mental problems.
Reviews program objectives and service delivery needs with staff and formulates specific goals and objectives for the assigned program area.
Knowledge of the laws, regulations and policies which govern social work programs.
Provides input to higher-level management on short-range planning needs for staff or unit.
Assigns cases to staff and maintains workload balance.
Conducts interviews to determine if abuse, neglect, or dependency is occurring.
Considers all calls, letters, or office interviews that may require Child Protective Services (CPS) intervention.
Meets with families to promote safety and permanency.
Effectively communicates and educates clients, students, families and staff on relevant information related to behavioral health issues and coping mechanisms.
Makes referrals to local law enforcement, District Attorney, Division of Child Development and Early Education, and Aftercare and Prevention.
Provides testimony in court on related CPS cases or cases subordinate staff are responsible for as necessary.
Provides updated information about Child Protective Services to people in need or seeking services.
Makes changes in work procedures to meet program demands and presents recommendations to management on issues which impact on programmatic goals, objectives and policies.
Manages a small unit budget necessary for staff administrative expenditures.
Provides on-the-job training for staff and makes arrangements for staff to receive formal training when offered.
Ensures that policies, rules and regulations are followed, and explains and implements changes when necessary.
Monitors the work of subordinate staff through case reviews, progress reports, conferences and informal discussions to assure compliance with operational standards and established policies.
Discusses problems with staff and issues initial oral warnings for disciplinary action.
Interviews applicants for positions supervised and provides recommendations to higher level management on hiring decisions.
Provide input on discussions concerning promotions and salary adjustments for individuals supervised.
Exercises immediate remedial action to correct any quality deficiencies that occur in areas of responsibility.
Reads a variety of reports, correspondence, records, forms, etc.
, and prepares correspondence, reports, forms, records, etc.
, using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style.
Develops and maintains cooperative and courteous relationships with division employees, staffers and managers in other divisions, representatives from organizations, and the general public so as to maintain good will toward the division and project a good division image.
Provides adequate feedback to staff so that they know whether their performance levels are satisfactory, commends and rewards employee outstanding performance as well as take disciplinary action when necessary.
Assigns additional duties to staff as necessary and/or appropriate in order to meet department goals, enhance staff abilities, build confidence on the job and assist staff members in personal growth.
Participates in subordinate's performance evaluation and approves leave requests.
Knowledge of methods and principles of casework supervision and training.
Performs other related duties as assigned.
Additional essential functions based on unit assignmentChild Protective ServicesContacts other counties to request assistance in Conflict of Interest cases; filter and assign 210 (CPS Assessment) and 215 (CPS In-Home Services) assist requests from other states and North Carolina counties.
Utilizes the Structured Intake Tool to screen Child Protective Services referrals.
Provides weekend coverage on a rotating basis.
Provides guidance and oversight for In-Home, Foster Care, Adoptions, and licensing cases.
MAPP training for in-coming foster parents.
QualificationsMINIMUM QUALIFICATIONSEducation and ExperienceBachelor's Degree from an accredited university and five (5) years of experience in social work, or a related human services field providing experience in the techniques of casework, group work, or community organization; or equivalent combination of education and experience.
One year of work experience can be credited for completion of the NC Child-Welfare Education collaborative Pre-service training or licensure as a Clinical Social Worker.
Licenses or CertificationsMust have a valid Driver's License and be able to maintain a safe driving history as defined by the Union County Vehicle Use Policy.
PREFERRED QUALIFICATIONSEducation and ExperienceMaster's Degree from an accredited school of social work and three (3) years of social work or counseling experience, two (2) of which was in a supervisory capacity.
One year of work experience can be credited for completion of the NC Child-Welfare Education collaborative Pre-service training or licensure as a Clinical Social Worker.
Licenses or CertificationsMust have a valid Driver's License and be able to maintain a safe driving history as defined by the Union County Vehicle Use Policy.
Experience with Adoptions and Foster Home LicensingCertified to Provide MAPP trainingSpecial RequirementsFluency in English and SpanishSupplemental InformationPHYSICAL DEMANDSMust be physically able to operate a variety of machinery and equipment including computers, copiers, telephones, etc.
Must be able to exert up to 50 pounds of force occasionally, and/or a negligible amount of force constantly to move objects.
Physical demand requirements are in excess of those for Sedentary Work.
Light Work usually requires walking or standing to a significant degree.
However, if the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.
WORK ENVIRONMENTWork is performed in an environment where errors on their part can lead to significant physical or mental consequences for them or others.
Recommended Skills Administration Behavioral Medicine Child Development Child Protection Clinical Works Consulting Estimated Salary: $20 to $28 per hour based on qualifications.
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