Hotel Front Desk Agent


A highly motivated individual that is willing to learn in this company to utilize my people skills and learn how to

grow and be successful as a team player in the company. Highly creative, recognize as a results oriented and

solution focused individual. Excellent decision making and problem-solving skills developed while meeting the

challenges of constant fluctuating business environment.


 Thirteen years experience working with MS Office Software including Word, Excel, Power Point, and


 Strong analytical and problem-solving skills.

 Two years supervisory experience. (up to 5 employees)

Professional Skills

 Knowledgeable in office equipment such as computer, scanner, copier, fax machine, multi-line

phones, comb-binding machines and label makers.

 Well-organized and efficient.

 Self-motivated, assertive and can quickly learn new procedures and methods.

 Professional demeanor.

 Dependable – can work without supervision; able to follow directions, both oral and written.

 Able to work under pressure and meet deadlines.

Interpersonal and Teamwork Skills

 Work well with a diverse group of people.

 Honest, friendly, excellent communication skills.

 Demonstrated accuracy, and attention to detail.

 Work well in a team environment.

 Committed to assisting others.

Computer Skills

 Above average skills in MS Office suite including Word, Excel, Power Point, Outlook, Open Office,

and Firefox. .

 Excellent skills in preparing and maintaining spreadsheets.

 Business correspondence writing letters and memos, editing for content, spelling and grammar.

 Able to learn new software applications 


Porter Ridge High Indian Trail, NC

General High School Curriculum

 High School Diploma 2011


Firehouse Subs Monroe, NC

Supervisor: Chanell Neal

Position Held: Lead Cashier 2015 to Current

• Open store most days

• Set the dining room up

• Make sure dining room is clean throughout shift

• Take all customers orders in a professional

• Certified catering deliverer

Cricket Wireless Charlotte, NC

Supervisor: Osiris Rodriguez

Position Held: Retail Sales Manager 2014 to 2015

• Open and Close Store

• Actively seek out customers in store

• Be knowledgeable of products offered and discuss available options

• Ensure customer satisfaction through excellent sales service

• Build productive trust relationships with customers

• Handle all cash and debit/credit transactions

• Make sure all tills are at the right amount and put deposits in safe at night.

Assa Abloy Entrance Systems Monroe, NC

Supervisor: Scott Richardson

Position Held: Saw Operator and Puller 2013 to 2014

• Sort and place materials or items on racks according to determined sequence such as size, type, color,

and product code

• Cut materials to customer specified lengths

• Perform required checks on all material that is pulled and processed

• Use computer to enter records

• Practice good safety habits at all times

  • ID#: 123777
  • Location: Monroe, NC , 28112

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!

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