Hotel Front Desk Agent

OBJECTIVE


A highly motivated individual that is willing to learn in this company to utilize my people skills and learn how to


grow and be successful as a team player in the company. Highly creative, recognize as a results oriented and


solution focused individual. Excellent decision making and problem-solving skills developed while meeting the


challenges of constant fluctuating business environment.


QUALIFICATIONS


 Thirteen years experience working with MS Office Software including Word, Excel, Power Point, and


Publisher.


 Strong analytical and problem-solving skills.


 Two years supervisory experience. (up to 5 employees)


Professional Skills


 Knowledgeable in office equipment such as computer, scanner, copier, fax machine, multi-line


phones, comb-binding machines and label makers.


 Well-organized and efficient.


 Self-motivated, assertive and can quickly learn new procedures and methods.


 Professional demeanor.


 Dependable – can work without supervision; able to follow directions, both oral and written.


 Able to work under pressure and meet deadlines.


Interpersonal and Teamwork Skills


 Work well with a diverse group of people.


 Honest, friendly, excellent communication skills.


 Demonstrated accuracy, and attention to detail.


 Work well in a team environment.


 Committed to assisting others.


Computer Skills


 Above average skills in MS Office suite including Word, Excel, Power Point, Outlook, Open Office,


and Firefox. .


 Excellent skills in preparing and maintaining spreadsheets.


 Business correspondence writing letters and memos, editing for content, spelling and grammar.


 Able to learn new software applications 


EDUCATION


Porter Ridge High Indian Trail, NC


General High School Curriculum


 High School Diploma 2011


EMPLOYMENT


Firehouse Subs Monroe, NC


Supervisor: Chanell Neal


Position Held: Lead Cashier 2015 to Current


• Open store most days


• Set the dining room up


• Make sure dining room is clean throughout shift


• Take all customers orders in a professional


• Certified catering deliverer


Cricket Wireless Charlotte, NC


Supervisor: Osiris Rodriguez


Position Held: Retail Sales Manager 2014 to 2015


• Open and Close Store


• Actively seek out customers in store


• Be knowledgeable of products offered and discuss available options


• Ensure customer satisfaction through excellent sales service


• Build productive trust relationships with customers


• Handle all cash and debit/credit transactions


• Make sure all tills are at the right amount and put deposits in safe at night.


Assa Abloy Entrance Systems Monroe, NC


Supervisor: Scott Richardson


Position Held: Saw Operator and Puller 2013 to 2014


• Sort and place materials or items on racks according to determined sequence such as size, type, color,


and product code


• Cut materials to customer specified lengths


• Perform required checks on all material that is pulled and processed


• Use computer to enter records


• Practice good safety habits at all times

  • ID#: 123777
  • Location: Monroe, NC , 28112

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